Articles

  What happens with the credit card billing?

Our billing system will send an invoice via email to the registered email address on our system...

 Account Cancellation Policy

Customers can terminate accounts in the member area.You may cancel your account anytime within...

 How can I pay for my hosting account?

Your hosting account can be paid for in many ways. Credit Card To pay by credit card simply...

 How do I cancel my account?

To cancel your hosting account, Login to client area http://hostingbay.com.au “Member Login”...

 How do I change my Hostingbay member password?

To reset password, Visit client area through the below link...

 How do I change my contact details?

To change your contact details Visit client area through the below link,...

 How do I change my payment information?

You can do this easily in the member area via the Secured connection. Login to your member area...

 How to upgrade or downgrade my hosting account?

Option 1 Please log in to client area; https://secure.hostingbay.net/myaccount/clientarea.php...

 I'd like to add some add-on domains to my account, what is the process?

An addon domain is a simple way of adding another website and or domain name to your current...

 Is the payment automatically deducted from my credit card? How does it work?

Yes. Our system will send you an email to the email address you registered with us a...

 What do I need to do to shift to Unix/Window hosting?

Things you need to know before you shift to Unix/Windows Server - Once we create a new account...