To reset your password, Visit client area through the below link
Select "Update your details" then select "Change password"
Click Save changes after you have entered your new password.
If you forget your password, you can use "Forgot Password?" link in the Hostingbay.com.au Client Area - click here https://secure.hostingbay.net/myaccount/password/reset/begin.
If you forget, or you are not sure of, the registered email address, please call us 03) 9417-3368 and we will assist you.