Option 1
Please log in to client area;
https://secure.hostingbay.net/myaccount/clientarea.php
OR http://Hostingbay.com.au “member login”
Fill the email address and password to login member area.
Click view button next on “Number of Product/Services” → Click View Details drop down button → Select Upgrade/Downgrade → Select product to change.
The prorate payment will apply as credit and automatically deduct from new product.
Option 2
Please send us an upgrade/downgrade request e-mail to support@hostingbay.com.au and we can sort it for you.